🔒Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our platform.

Last Updated: November 19, 2025
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Important Notice

By accessing or using our platform, you acknowledge and agree to comply with our Terms and Conditions & Privacy Policy. Please note that if you do not agree with these stipulations, you should refrain from using our platform.

Note that these terms may change without prior notice, and it's your responsibility to check for updates regularly.

General Provisions

This Privacy Policy details how the Company and its authorized partners or third-party service providers manage personal data and other information. It applies to data provided by users on the platform, including during onboarding or use, but does not cover information given to or collected by third-party sites linked to the platform's services. Before using or registering on the platform or accessing any material or services, please read this Privacy Policy. By using the platform, you agree to the terms of this Privacy Policy, which is part of the Terms & Conditions.

The domain https://eximfiles.io/, along with any associated domains belonging to subsidiary entities, holding companies, or affiliates, is the proprietary digital property of Eximtech Inc. (United States) and Dreamfuel Technologies Private Limited (India). Eximtech Inc. is registered in the United States with its office located at 16192 Coastal Highway, Lewes, DE 19958, United States. Dreamfuel Technologies Private Limited is duly registered in accordance with the legal stipulations of India, with its registered office located at AshaYog, Unit No. 104, Vijaya Nagar Colony, 2104 (behind S. P. College), Sadashiv Peth, Sane Guruji Marg, Pune - 411030, India.

Within the context of these Terms of Use, the terms "You," "Your," or "User" shall refer to any natural or legal entity who engages with our website, either through registration or simple usage. "We," "Us," "Company," and "Our" shall collectively be referred to as "Platform" or refer to Eximtech Inc., Dreamfuel Technologies Private Limited, and their legal successors, assignees, or affiliates.

The engagement with our website and the services offered therein are regulated and governed by these Terms of Use, inclusive of all related policies, which are herein incorporated by reference. If You transact on the Website, You shall be subject to the policies that are applicable to the website for such transaction. Your usage of the website forms a legally binding agreement with Eximtech Inc. and Dreamfuel Technologies Private Limited, encompassing these Terms of Use and all incorporated policies.

This document is generated and validated as an electronic record in the context of the Information Technology Act, 2000, and its subsequent amendments, along with the provisions related to electronic records in various statutes as amended by said Act. This electronic record is published in adherence to the mandates of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which necessitate the publication of rules, regulations, privacy policies, and Terms of Use for access or utilization of the website.

We reserve the unilateral right to amend, modify, add, or remove segments of these Terms of Use at any given time without the requirement of prior written notice to You. It remains your responsibility to review these Terms of Use for updates and changes periodically. Your continued engagement with the website after the implementation of any changes will be construed as your acceptance and agreement to these revisions. As long as you adhere to these Terms of Use, we confer upon you a personal, non-exclusive, non-transferable, limited privilege to access and use the website.

Information Collection

We collect your personal information when you engage with our platform or mobile application, which is necessary to offer a secure, efficient, and personalized experience. This allows us to tailor services and features to your preferences and enhance safety and convenience.

Anonymous Browsing

You can explore the platform without revealing your identity. However, once you provide personal information, you are no longer anonymous to us. We clearly indicate mandatory and optional fields, allowing you to choose what information to provide.

User Behavior Tracking

We track your platform behavior to understand demographics, interests, and behavior, enhancing our ability to serve you. This includes URLs visited, browser information, and IP address.

Cookies

We use 'cookies' for webpage analysis, promotional effectiveness, and security. You can decline cookies if your browser permits, but this may affect your Platform experience.

User Registration

When you create an account, we gather identifiable information, including your email address, name, phone number, and payment details. Some Platform sections are accessible without registration, but specific activities require an account.

Non-Personal Information Collection

We gather non-personal data such as your IP address, location, operating system, browser type, visit duration, and navigation patterns while you use the platform. This information, which doesn't personally identify you, is captured through cookies to analyze website flow, track user trends, and enhance safety and functionality. Both permanent and temporary cookies are used, and we may also obtain information from external sources like government agencies for KYC and risk monitoring.

Transactional Information

When engaging with our services, making payments, or receiving payments through the platform, we collect details like your bank account and transaction specifics. This is to identify any unusual activities and ensure a secure, efficient experience. All transactional data is securely stored on our servers or those of third parties.

User Communication

We collect and store information you share in message boards, chat rooms, feedback sections, or through direct correspondence. This includes emails or letters sent to us or about your Platform activities by others. This data is used for dispute resolution, customer support, and service improvement.

Other Information

In addition to the above, we may request additional information as needed. This includes permission to use your device's camera or microphone for service enhancement. We also collect data you wish to store on our platform, information from public domains or third parties, details about other users or overseas merchants you interact with, and copies of government IDs as required. This diverse information aids us in providing tailored services and complying with legal obligations.

Use of Information

We utilize personal information to:

  • ✓Provide services
  • ✓Offer opt-out of marketing communications
  • ✓Resolve disputes, ensure security, and troubleshoot issues
  • ✓Process payments and gauge consumer interest
  • ✓Keep you informed about promotions, products, and updates
  • ✓Customize your experience
  • ✓Detect and prevent errors, fraud, and illegal activities
  • ✓Enforce terms and conditions

Demographic and Profile Data Analysis

We analyze user activity to continually enhance our services.

IP Address Usage

We use your IP address for server diagnostics, platform administration, and demographic insights.

Optional Surveys

We may conduct surveys to gather contact and demographic information to improve your experience.

Sharing of Personal Information

We may share personal information:

  • ✓With corporate entities and affiliates for identity theft and fraud prevention, and to facilitate joint services
  • ✓With law enforcement, third-party rights owners/partners, or others as necessary to enforce terms, respond to rights violation claims, or ensure user and public safety
  • ✓The acquiring entity will adhere to this privacy policy in business mergers or acquisitions

Security Precautions and Measures

Our platform employs security measures to protect your information, but we cannot guarantee complete security. You are also responsible for maintaining the security of your data.

Links to Third-Party Sites

The platform may contain links to Third-Party Sites. We are not responsible for their privacy practices or content. We advise users to review these sites' privacy policies.

Your Consent and Changes to Privacy Policy

By using the platform, you consent to the collection and use of your information as outlined in this Privacy Policy. We reserve the right to amend this policy, and continued platform use after changes implies acceptance of the new terms.

Grievance Resolution

For grievances & any questions regarding this Privacy Policy, contact our Grievance Officer:

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Eximtech Inc.

16192 Coastal Highway
Lewes, DE 19958

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Dreamfuel Technologies Pvt Ltd

AshaYog, Unit No. 104
Vijaya Nagar Colony, 2104
(behind S. P. College)
Sadashiv Peth, Sane Guruji Marg
Pune - 411030